If you are not satisfied with your purchase just let us know. We guarantee a great shopping experience.
If you need to Return or Exchange a Heartbeat Bear, Heartbeat Pillow or any recorder,
• Call us at 215-282-4330
• Email us at: firstname.lastname@example.org
• Fill out the “Returns” form at the bottom of this page
We allow returns of New/Unused products within 30 days from the date of purchase.
Please ship your item, including proof of purchase, this can be a copy of your email or your receipt, to:
238 Ferndale LN, Downingtown, PA 19335
You will receive a refund through your original payment method.
If you receive a damaged product we will pay for return shipping and will re-ship a new product to you or refund your original purchase price.